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After the loss of our beloved dog, we decided to do a lot of traveling. I’ve been searching for a travel agent to assist us with future vacations. After a couple of misses in my quest, I finally discovered Lee with Mad Travel (based upon his agency receiving the #1 rating in area magazines consistently). After my first couple of communications with Lee, I knew we were in the right hands. Fast forward to our 20th anniversary trip to Maui that he arranged for us which we just returned from. I can’t explain exactly how picture-perfect the entire trip was…every detail was covered, no issues/problems whatsoever…we had just given him our wish list and he put together everything for us (with our approval of course) and we were completely enchanted with every aspect of the trip. It’s all in the details folks, and we are very particular people! The professionalism, organization and friendliness of Lee and his associates is phenomenal and such a rare find these days. Look no further!

Lee and Lily were absolutely fantastic. To start, Both Lee and Lily responded to all questions within an hour. This fall, I traveled to Europe alone to visit my son who is studying abroad. Safety, ease of travel and local recommondations were important to me. What I most liked about working with them is that they provided options. Their recommendations for activities were superb. The cooking class in Rome was a highlight. The restaurants recommended were the locals favorites. Each and every one was populated by locals and had incredible menu selections and amazing food. In addition, they helped me with my travel tremendously. The last morning of my trip, my flight was cancelled back to the US 3 hours before boarding. MAD Travel had an emergency line and the representative was able to help me rebook and took care of everything within 45 minutes. I dont think I could travel again without using MAD Travel