Molly assisted me on my recent trip with my family to Paris to see the Olympics. She is extremely friendly and handled complex travel arrangements very well. Molly’s professionalism came in very handy as the airlines had several issues which delayed and cancelled flights both on our way to Paris and our return. Molly was on top of each of the issues immediately finding creative ways to get us to our destination on time and with as little hassle as practical. I felt reassured having Molly navigate numerous difficult issues. With all of the problems the airlines were having during our trip, I was very glad to have a knowledgeable person who took a personal interest in our family’s well-being, handling the matters, and I was not left on my own.
Frank Brady
KCMO
Lee and Lily were absolutely fantastic. To start, Both Lee and Lily responded to all questions within an hour. This fall, I traveled to Europe alone to visit my son who is studying abroad. Safety, ease of travel and local recommondations were important to me. What I most liked about working with them is that they provided options. Their recommendations for activities were superb. The cooking class in Rome was a highlight. The restaurants recommended were the locals favorites. Each and every one was populated by locals and had incredible menu selections and amazing food. In addition, they helped me with my travel tremendously. The last morning of my trip, my flight was cancelled back to the US 3 hours before boarding. MAD Travel had an emergency line and the representative was able to help me rebook and took care of everything within 45 minutes. I dont think I could travel again without using MAD Travel
LJH
West Chester, PA
Efficient and friendly service
London John
London UK